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Jobseeker’s Allowance (JSA)

If you are unemployed, or work less than 16 hours a week, you may be entitled to claim JSA while you are looking for a job. You must sign a Jobseeker’s Agreement at your local Jobcentre Plus detailing what steps you will take to find work. You will also have to sign on at your local Jobcentre Plus every two weeks.

JSA may be based on National Insurance contributions you have paid (contribution-based) or be means-tested (income-based), which is calculated in a similar way to Income Support (see page 9) and offers the same additional help with school meals, prescriptions etc.

To make a claim, call the Jobcentre Plus contact centre 0800 055 6688 or claim online at

Last Updated 04/12/2017

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