Financial support, housing and food

Financial Support

If you have financial concerns, support is available to provide you with information or speak specifically about your situation.

Please visit the Westminster webpage for how the council and government can support you financially.

You could also visit: Local Support Payments, or the Money Matters on this site for further information.

The Open University has joined forces with MoneySavingExpert to produce a new free course to give you the skills and knowledge to master your finances. Packed with videos, audios, quizzes and activities, the course covers all the key aspects of personal finance in six sessions of study. Gain further financial knowledge today.

Housing

Please visit the Housing – Coronavirus updates to find out how our housing services are adapting to keep everyone safe. For urgent housing issues such as emergency repairs, please call 0800 358 3783 or email housing.enquiries@westminster.gov.uk.

You can contact Shelter for advice on housing matters, welfare benefits and debt issues on 0344 515 2048 or by emailing Westminster@Shelter.org.uk. Interpreters are available where required. Shelter’s website or online chat service also provides advice on common housing issues.

Food

Information about getting food from North Paddington Food Bank can be found on their website. They are offering a delivery service for those that are not able to collect in person. 

 Registered Referral Agencies can refer residents living within the Borough of Westminster who are going through a financial crisis to the Westminster Foodbank to receive e-vouchers. They are operating a Collection Service via pre-booked appointments Only.

Ebury Food Surplus is also offering a range of fresh and frozen food in Victoria (no voucher is needed). The food bank is open Monday to Saturday from 10am – 6pm. Anyone using the service is asked to bring their own bags as Ebury is reducing its delivery service.

Free school meals | Westminster City Council