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Support for families (Early Help)

One-to-one family support (Early Help)

Our Early Help services are continuing to provide support for families during this period, in a different way. If you are already receiving one-to-one support from our Early Help team, your practitioner will contact you weekly or fortnightly via telephone or video call. There will be no face-to-face support or home visits during this period.


Please visit the Family Lives website for advice on how to cope practically and emotionally as a family during this period.

Please view Homestart's flyer with details of support for families.


Barnardo’s has launched a new support service to support Black, Asian and minority ethnic children, young people and their families impacted by Covid-19. The new service is a free telephone helpline and web chat facility for children, young people and families who are experiencing issues around mental health, bereavement, family break- down, neglect, back to school, parenting advice, counselling, family stress, discrimination, barriers to services and more.

To talk to Barnardo's, call 0800 1512 605 or contact them online via the web chat  (Monday and Friday, 1–8pm)


For support for families in different languages, please visit or contact:


Relationship support

Relationships aren’t built on the expectation that you’ll be spending all day, every day with that person. Please find advice about how to give yourself a break and develop a new ‘normal’ during these circumstances to help make your relationship a bit smoother.

You can watch the experiences of children and young people who have parents that don’t get along in this five minute video. The stories explain the impact of different types of parental conflict, from parents arguing, to a lack of warmth to fraught contact arrangements. 

Note that this video was developed before the coronavirus outbreak.

The Building Relationships for Stronger Families Programme is continuing to offer support to parents who are struggling with their relationship with their partner or ex-partner by Zoom sessions. Watch the video.

See It Differently have 4 short videos that demonstrate how small changes can make life easier for everyone in the family, reducing the impact of arguments on children. They also offer a secure web chat session with one of their listeners. 

In addition, here you can access guidelines for parents of children or adolescents with violent or distructive behaviours.


Parenting support

There is a online parenting programme  for parents in Westminster to participate in from April - July 2021. Please visit this link to book onto one of the live parenting programmes via an online platform.

For enquiries or support, please contact earlyhelpparentingteam@westminster.gov.uk. You can also email the Early Help Parenting team for couple or co-parenting support and for the Freedom Programme online (a domestic abuse programme). 

Unicef and Connected Lives have provided some helpful tips for parenting during coronavirus.

Yoopies have created A parents' Guide to Black Lives Matters


Young carers

Family Action is currently pausing the allocation of personal budgets for young carers until home visiting can be resumed safely, in line with government guidance. Regular contact and support will be maintained with families that already work with Family Action, including providing online resources such as activities for children and mental health support. For more information, please contact YCpersonalbudget@family-action.org.uk.  



Last Updated 16/04/2021

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