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Child and family safety


Self-isolating can bring new unsettling challenges for you and your family. If you are worried about your safety or the safety of your child, please contact the following teams:

Please contact the access team on 020 7641 4000 or The out of hours Emergency Duty Team is also available from 5pm – 9am during weekdays and 24 hours a day at weekends (including bank holidays)  on 020 7641 2388. In an emergency, please call 999 or follow the link to this leaflet explaining how the police are supporting families in Westminster.

Child Abuse

Working alongside Kensington and Chelsea Council (RBKC), Westminster City Council has launched a campaign to encourage those who may have concerns about potential child abuse to reach out to those who can help. With children now seeing fewer adults due to the Government’s stay at home and social distancing guidelines, if something you see or hear doesn’t sit right with you, please act on your concern by reporting it to Children’s Services

Domestic abuse

If you are affected by domestic abuse, support is available to you through a number of  domestic abuse services across WCC during this period:

  • The Angelou Partnership (translators available): 0808 801 0660 or 020 8741 7008
  • Women’s Aid via instant messaging service or email support
  • Save Lives advice and resources to support you during the Coronavirus outbreak (the site can be closed quickly using the big pink button and is automatically deleted from your history)
  • #silentsolution if you need to speak to the police but cannot speak out loud
  • Hestia’s Bright Sky App, free app which displays as a weather app
  • The National Domestic Abuse Helpline available 24 hrs a day: 0808 2000 247

Last Updated 06/01/2022

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