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Troubled Families

The council is taking part in the government’s Troubled Families programme 2015 to 2020. This is a cross agency programme led by Children’s Services to identify and help families with complex needs.

In order to identify and support families experiencing complex difficulties, the council and partner organisations, including Metropolitan Police Service, National Probation Trust, Community Rehabilitation Companies, Registered Housing Providers, Department for Work and Pensions, Public Health England, children’s centres, schools and private and voluntary sector partners in the Westminster City Council, will share relevant personal information with each other.

This is so we can work together to help each family.

Families identified to receive additional support as part of the programme will be contacted and individuals will be asked to consent to their information being shared.

Government evaluation and research

The government wishes to understand whether the Troubled Families programme has been effective in helping families turn their lives around, whether it is a good use of public money, and whether improvements in the service develop over time.

Westminster City Council is required as part of the scheme to share the personal information on individuals and families (such as names and dates of birth) who have been assessed as meeting criteria for the programme and those who have participated in the additional services with the government’s nominated evaluation partner, the Office for National Statistics.

They will link this with information routinely collected by government departments to develop a wider picture of the needs and progress families have made.

The results will be shared with the government and local authorities but in a de-personalised form to protect families’ privacy. 

For more information on the national programme please visit GOV.UK or contact Nick Reimink, Data and Intelligence Manager via email at or call 020 7641 5484.

Last Updated 23/01/2020

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