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Parent Zone

A drawing by Alfie of his mum
Drawn by Alfie, age 7
The Parent Zone is the part of the Local Offer where parents can get answers to the questions that matter to them.

Independent Family Support

Please click here for information about independent support and advice available for your family


Questions & Answers

We have worked in partnership with parents from across Westminster and Kensington and Chelsea to compile a list of the most important questions. You can find these questions and answers written by council staff across education, health and social care by clicking in the following sections:


Early Years and Childcare

Family Support

Money Matters


Community Activities

Preparing for Adulthood



Education, Health and Care Plans (EHCPs)

Got a question you want answered? You can submit new questions to the Parent Zone by emailing


What are special educational needs and/or disabilities (SEND)?

Special educational needs and/or disabilities (SEND) refer to a wide spectrum of difficulties, conditions and disabilities which mean a child or young person needs special support across education, health or social care. You can read about the most common reasons for SEND across the Bi-borough by clicking on the link below.

Common SEND Needs Explained


Last Updated 11/11/2019

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