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Although visitors to this website can access any information they are interested in, this section has been created with professionals in mind.

Are you a professional supporting families, caring for children or young people, or providing a services that are available to them? We would like to know what information would be useful for you. For example, this may include referral forms, policy documents or training information – your feedback will help us develop this site further.

Email and tell us what you think or submit your feedback via the Contact Us page.

Multi-Agency Assessment and Referral Form Fair Processing Notice

Westminster City Council is working in partnership with Royal Borough of Kensington and Chelsea, to develop an online portal for assessment and referral into Children’s Services (Early Help referrals only in RBKC). This product is called the Multiagency Assessment and Referral Form (MARF), the method and electronic system we are using to do this is called Open Objects.

Open Objects is a secure web-based management information system enabling local authorities to receive referrals securely from a range of professionals. Information that is shared using this system will be handled strictly in accordance with the Data Protection Act 1998 and held securely and confidentially.

Where families require additional support either through social work involvement or early help intervention we will expect an assessment to be undertaken. This will form the basis of the referral. This assessment will be held securely on Open Objects.

With your permission we may securely share information with internal departments, for example, but not exclusively, the Intensive Family Support Team, the Disabled Children’s Team, Housing and Children’s Services and Early Help. We may also share this information with external agencies for the purposes of supporting the family. We will only share this information with external professionals named on the completed MARF and we will not share any information with any other external organisations without explicit consent. Examples of the sorts of agencies we might contact would be schools, health professionals or voluntary sector organisations.

We do have a duty to share your information without your consent in a small number of situations, for example, where there is a legal requirement to do so where a child or adult is at risk of harm. This may include information where there are safeguarding concerns or where there is a need to engage another agency to provide support for the family.

To help Westminster Childrens Services to identify where services should be focused in the future we may use information that will not identify yourself or your family this may include for statistical or research purposes. .

Where consent is given without limitations the case will be processed in the usual way and information held in accordance with Westminster’s existing procedures.
Where consent is not given, the case will be referred back to the professional completing the form unless there are safeguarding reasons to continue with the process without consent.

Where consent is given with limitations this will be recorded on the initial contact on Mosaic.

If you would like further details regarding how your information may be shared to provide your child’s care using Open Objects please contact

What is Early Help?

In Westminster Early Help is a collection of services which aim to provide effective support to families as soon as difficulties start, to prevent them from getting worse. These services cover a range of areas, from information and guidance, parenting support to health to education to specialist support for young people.

Information for Childminders

There are a number of organisations that can help you manage your business, ensure you are covered and do not find yourself caught out during common areas of dispute. Here are some links for you to find out more:

Morton Michel

PACEY can help you manage the 30 Hours entitlement with updates to their registered childminding contracts. View their leaflet on the right.

Guidance for Childcare and Early Education Providers

Guidance for service providers (click for additional information)

There are two sections of this website:

  • Information for Families provides information to all parents and carers of children and young people aged 0-19 years, or 0-25 years if their child has a Special Educational Need or Disability (SEND).
  • The SEND Local Offer focuses on providing accessible information about the local services to children and young people (aged 0-25 years old) with SEND and their families.

Many different services are published, including education, health, social care, childcare, activities/events, family support and more.

Service providers may publish their relevant local services on this website free of charge and are welcome to contribute information about:

  • services suitable for children and families
  • services suitable for families with a disabled child/young person or a child who has a special educational need
  • services and activities to support young people's wellbeing

To do this you need to Register for an account

Once you have done this, see and amend your records by following the steps below:

  1. Click the 'My Account' drop-down in the top right-hand corner of every page.
  2. Select 'Dashboard' from the options that appear
  3. Click 'Manage your directory listings' to see your list of records. 
  4. To make ammendments, click on the 'Actions' drop-down and choose 'Update Record' and/or "Update Local Offer' as necessary. 

If you need permission rights to access and edit a record, please contact us.

Training opportunities and Workshops for Professionals

Links to Information about workshops and Training will be appear below.

Get parenting support and advice at your local Family Hub

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Update on childcare service

HMRC are rolling out the childcare service to children aged under 9 on 15 January (children who become 9 on that date…Read more
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