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Counselling services

Counselling is a type of talking therapy that allows a person to talk about their problems and feelings in a confidential and dependable environment. A counsellor is trained to listen with empathy (by putting themselves in your shoes). They can help you deal with any…

Disabled Children's Register

What is the Disabled Children's Register? The register is a database that holds information about children and young people with disabilities and special needs who live in the City of Westminster.   Why do we have a register and what is it used for? The…

Disclosure and Barring Service DBS checks for childcare providers

This factsheet sets out Ofsted’s position on Disclosure and Barring (DBS) checks for childcare providers who register with Ofsted.

Domestic Abuse

Any incident or pattern of incidents of controlling, coercive or threatening behaviour, violence or abuse between those aged 16 or over who are or have been intimate partners or family members regardless of gender or sexuality. This abuse can encompass, but is not limited to:…

Early Years Hub

COVID-19 / Coronavirus We have created a page to provide service updates and useful resources relating to Family Information. Please click here to access the page Although visitors to this website can access any information they are interested in, this section has been created with…

Emergency help with money

If you are struggling to afford the basic household items for your family, the following programmes may be able to help:

Employment and Support Allowance (ESA)

What is it? A benefit that’s paid if you are unable to work because of sickness or disability. Who gets it? If you can’t work because of a pregnancy-related illness and you can’t claim Statutory Sick Pay. Employment and Support Allowance can be paid until…

Family Lives - Young Carer Project

The Young Carer Project Offers 1 to 1 personal support from a Young Person’s Worker for young carers aged 10 - 15 years. Support is focused on the Young Carers well-being increasing the young carer’s confidence and self-esteem, reducing feelings of isolation enabling them to…

FAQs for schools/providers/childminders

Click on the links below to expand the section. Additional information about claiming for funded children: Please see YouTube videos via the link below showing how to add the funded children onto the FIS Portal (Synergy Tribal system)

Finance Guide to Submitting Early Years Funding Entitlement (EYFE) Claims

This document provides guidance for childcare providers on submitting Free Early Education funding claims.