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Westminster Family Information Service (FIS)

Service/Activity is free

The Family Information Service for Kensington and Chelsea and for Westminster is a free, confidential and impartial information, advice and signposting for families with children aged up to 19 (or up to 25 for those with additional needs) and for the professionals working with them. 

Our service provide advice, information and guidance to parents/carers and to young people on:

  • Nurseries and Childminders
  • Family Hubs and Children's Centres 
  • Starting school - including school nursery applications and what to do if you don’t get a place
  • Out of school hours clubs
  • Parent and toddler groups
  • Activities for children, young people and families
  • Help with childcare costs
  • Benefits, grants and financial support
  • Starting a career in childcare

The Family Information Service’s (FIS) Directory is a resource containing up-to-date information of all OFSTED-registered childcare in the Borough, including:

  • Childminders
  • Day nurseries
  • Pre-schools, nursery schools and community nurseries
  • Holiday playschemes
  • Before and after-school clubs

In addition, our FIS Directory supports professionals working  with children, young people and families by acting as a centralised information resource about a wide range of matters such as:

  • Safeguarding children and families
  • Special Educational Needs and Disabilities (SEND)
  • Transitions
  • Funding
  • Early Years Foundation Stage (EYFS) Framework
  • Health and Wellbeing
  • Training and employment
  • Up-to-date Policies and Guidance

Please download the Family Information Leaflets here:

Kensington and Chelsea Family Information Service (FIS)

Westminster Family Information Service (FIS) 

Who to contact

 07971 625922

Westminster and Kensington and Chelsea Family information services are now a joint service part of the Early Education and Childcare Service based at Kensington Town Hall.

Where to go

Kensington Town Hall
Town Hall
Hornton Street
W8 7NX

Other Details


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Other notes

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Last Updated 05/07/2023

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