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The Green Doctor - Warm Home Advice

Service/Activity is free

This service is for anyone over the age of 65,  on a low income or with a long term health condition.   

Westminster Council has two services to offer residents in the city:

    1.  A Warm Homes Advice Service is available this year, and will be provided by a company called Groundwork. Following receipt of a referral, Green Doctors will visit the occupant to provide energy advice, small measures (draught proofing/changing light-bulbs), and potentially larger measures e.g. insulation. The service is available to anyone over the age of 65, on a low income or who has a long-term health condition or disability. The Green Doctors will also explain how to make your home energy efficient, install energy saving devices and offer impartial advice on switching energy providers. 

    2. Home Improvement Agency (HIA):

The HIA supports residents to maintain independence and live comfortably and safely in their own homes. This includes providing assistance with repairs, improvements and adaptations in your home as well as specific grants for helping victims of burglary and domestic violence.

           The grants available (subject to a qualifying criteria) include:

  • Decent Homes Grant- this covers work necessary for the home to comply with the 'Decent Homes' standard such as energy efficiency and repairs.
  • Disabled Facilities Grant-this is a mandatory grant by legislation for works to make homes and facilities accessible to a disabled person.
  • Safe and Secure- which includes work to repair door and window locks, door chains, smoke detectors, door viewers, fire blankets, door reinforcing strips and security lights.
  • Sanctuary Scheme-this aims to give victims of domestic violence the option to remain in their homes through making physical changes to improve the safety and security of the home.
  • Free Handyperson service-this service which is available to anyone over the age of 60, covers minor works to a home such as replacing light bulbs and other small DIY jobs. It does not cover gardening, plumbing or decorating.

Who to contact

 0300 365 5003 to book a free home visit
Last Updated 24/06/2021

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