If you have immediate concerns about the safety of a child you should get in contact straight away, using the numbers below:
020 7641 4000 (9am to 5pm weekdays) Access to Children's Services Team
or
020 7641 2388 (outside of these times) - Emergency Duty Team
Wheelchair Service
The service provides clinical assessment for people, both children and adults that require a wheelchair (or buggy) for their mobility and day to day living.
The wheelchair service prescribes wheelchair equipment, based on an individual’s clinical need.
Follow up assessments are provided by the wheelchair assessment service, to ensure people maintain their independence by having the correct postural support for their needs.
Assessments and Referral
You can either self-refer to the service or be referred by a qualified health professional. All referral forms are available to download from the North West London Wheelchair Service's website.
You can also contact the service for these forms to be posted to you.
Unit 3, Abbey Road Industrial Park Commercial Way Park Royal London
Postcode
NW10 7XF
Other Details
Availability
Age Ranges
Children & Adult
Local Offer
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Who is this service available to?
The service is available to children and adults who require the use of wheelchair equipment. The service does not provide temporary chairs. It is intended for people who have permanent walking or seating difficulties.
When is this service available?
The normal opening hours are 8am to 6pm, Monday to Friday. The service will also be open two evenings a week and Saturday mornings. Please contact the service for details if you require services at these times.
The emergency repair service will operate from 7am to 9am and from 5pm to 11pm on weekdays.
Weekend emergency cover will operate from 7am to 11pm, inclusive of bank holidays.
How do you access this service?
Anyone can refer to themselves or can be referred by someone else including family, friend or carer. Doctors, health and social care professionals can also refer on behalf of someone.
How do we ensure the quality of this service?
There are standard waiting times for people to access the wheelchair service for their initial assessment. KPIs include average wait times, DNAs, and service user feedback is also collected. This is in line with other community services.
We want our Local Offer to be as helpful and easy-to-use as possible. All feedback from parents, professionals and young people with SEND is invaluable and we continuously act on suggestions to improve the website. Could you help us by completing our short survey about your recent experience?
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