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Sweet Tree Learning Disabilities Outreach Service



Supporting adults with learning disabilities with a natural person-centred transition towards greater independence.

The Sweet Tree outreach service provides the highest quality care and support possible at home and in the community for people with mild, moderate and severe learning disabilities. We believe in providing a personalised service that is reflected in our support packages.

The support packages are always individually tailored to meet the specific needs of each customer. Our overall aim is to support people to reach their full potential and we achieve this by facilitating the learning of new skills and confidence building whilst also embracing the value of learning.

Our expertise in supporting people with Autism & differing behaviours is delivered using Sweet Tree’s philosophy of care and the PROACTSCIPr- UK Model. PROACT SCIPr-UK® is a holistic approach used when working with people who have differing behaviours.

Support workers are trained to identify triggers and recognise early behavioural indicators so that appropriate interventions can be used to prevent a crisis from occurring. Our proactive style improves the quality of life for our customers and their families; reducing social barriers and enabling a more active and fulfilling lifestyle. Our support workers are specifically trained to meet the needs of people with a range of mental health needs varying from mild anxiety to severe mental health problems. Our person-centred approach treats people with respect whilst encouraging independence and self-fulfilment.



Who to contact

Contact Name
Learning Disabilities Outreach Service
Telephone
 020 7624 9944
 07825 533 033
E-mail
 dela.begum@sweettree.co.uk
Website
www.sweettree.co.uk
Notes

07825 533 033

Where to go

Name
Learning Disabilities Outreach Service
Address
1 Coleridge Gardens
London
Postcode
NW6 3QH

Other Details

Availability

Age Ranges
18+

Local Offer

Local Offer Record `
Who is this service available to?

Person-centred care and support for individuals with:



  • Learning Disabilities

  • Down Syndrome

  • Autism

  • Differing Behaviours

  • Dual Diagnosis: Mental health needs

  • Sensory impairments - Speech & language needs

  • Physical disabilities

How do you access this service?

Contact the Learning Disabilities Team for a full assessment of care/support needs and from that we will be able to implement the best possible care package:


Community Learning and Disability Team T 020 313 6843/6880 E asc.learning.disability@rbkc.gov.uk

How do we ensure the quality of this service?

At Sweet Tree we hold the firm belief that we can continually improve our services by constantly seeking feedback about our performance from customers, team member’s and other related parties. In an effort to obtain as much information as possible about the views and experiences of customers and their representatives, we undertake the following:



  • Customers will receive three monthly visits from their dedicated care manager to ensure that the services being provided are meeting the customer’s needs.

  • As a minimum, each customer will receive an annual comprehensive service review and reassessment of their needs carried out by their appointed care manager. In the event that a customer needs change in between these annual reviews, more frequent reassessments will gladly be undertaken.

  • Six monthly quality assurance surveys are sent to all customers or where more appropriate, to their representatives to obtain feedback on our service performance.

  • Annual surveys are undertaken with team member’s to understand how we are doing and what can be done to improve the lives of our customers and the team.

  • Operate a 24 hour, 7 day a week on-call service to ensure that a senior member of the team is always available to assist both customer’s, and team members caring for clients.

  • Provide a comprehensive induction programme as well as ongoing training to all Sweet Tree team members. Participate fully in all inspections carried out by the Care Quality Commission, as required under our registration as a registered domiciliary care provider. A copy of Sweet Tree latest inspection report can be obtained by contacting Sweet Tree’s offices or can be found either on Sweet Tree’s website www.sweettree.co.uk or on the Care Quality Commission’s website http://www.cqc.org.uk.

Local Offer Age Bands
Transitions to Adulthood (16+)
Needs Level
High
Low
Medium
SEN Provision Type
Universal
Last Updated 22/12/2016

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