If you have immediate concerns about the safety of a child you should get in contact straight away, using the numbers below:
020 7641 4000 (9am to 5pm weekdays) Access to Children's Services Team
or
020 7641 2388 (outside of these times) - Emergency Duty Team
LDN Short Breaks (Children and Adults)
Short breaks for people living in family home. This is not a sitting service but its purpose is to support people to maintain and develop independent skills through:
Reablement
Access the community; and
Development and maintenance of relationships, which reduce risks of requiring higher care packages. Staff work closely with families to identify outcomes for the whole family and reviewing progress, identifying other sources of support and being aware of changes which present risk. Access to the community for meaningful activities is a key part of the work people do as well as supporting attending health appointments, classes and events.
Children and adults with long term health conditions including Dementia, Mental health, substance misuse, diabetes, coronary heart disease, strokes, MS etc.
Children and adults with learning disabilities, including people with profound and multiple disabilities, autism and aspergers. Children and adults with disabilities and children and adults with sensory Impairments.
How do you access this service?
Local authority funded customers would access the service via care manager referral: Westminster Learning Disability Partnership:
T 020 7641 7411 E adminwldp@westminster.gov.uk People can self refer where they are self funding or have a person budget / personal health budget for which they have full choice and control.
How do we ensure the quality of this service?
Quarterly report to senior managers and trustees on complaints, incidents.
Contract report to the council which includes number of hours delivered against number of hours each customer has requested.
Annual Audit of records
Observation of practice through managers visits
Customer feedback through face to face end of programme review and annual survey.
CQC compliance visits as part of Domiciliary Care registration