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Kaleidoscope Palliative Care Service

Last Updated 11/09/2019

Sign language interpreter available by arrangement
Suitable for children and young people with SEND
Suitable for an individual with hearing impairment
Suitable for an individual with vision impairment

The Kaleidoscope team is delivered by the Specialist Nurse for Children with life limiting or life threatening conditions, palliative care nurse and the Community Play Specialists, in partnership with the Children's Community Nursing Team, tertiary hospitals, Symptom Care Team at Great Ormond Street Hospital and Kaleidoscope Team (formerly Home Care Support Team).


Kaleidoscope aims to provide a unique and dynamic service for children with life limiting or life threatening conditions. This is achieved by working in in conjunction with other services to ensure that the holistic needs of the children and their families are met.


This specialist team along with the Multi-Disciplinary Team (MDT) including the paediatric dietician, physiotherapist, Social Services, education, and Children's and Young Persons occupational therapist ensure that the child and family's needs are managed within the community setting.


End of Life care for children in CLCH is delivered against the Core Care Pathway for Children with life limiting and life-threatening conditions, which is divided into three stages, comprising of six standards which specify the level and quality of care that every family should expect.  24 hour on call service may be provided to allow the child or young person to die at home if this is their wish.

Who to contact

Contact Name
Jordan Clover or Dana Henry
 020 7266 8840
Related Service
Children's Community Nursing Service (CCNS)
Kaleidoscope team - Bereavement play specialist

Where to go

The Medical Centre
7E Woodfield Road
W9 3XZ

Other Details


Referral required

Local Offer

Local Offer Record `
Who is this service available to?

Kaleidoscope is designed for children from 0 - 18 years who have a life limiting or life threatening condition.


The areas that Kaleidoscope covers are Kensington and Chelsea, Westminster and Hammersmith & Fulham.

When is this service available?

Children's Community Palliative Care Nurse available 08:30 to 17:00, Monday to Friday.


Our palliative children’s service is one of the very few Children Community Nursing services who provide 24 hour service towards the end of life.

How do you access this service?

Children can be referred by their GP, tertiary hospitals, health visitor, school and other healthcare professional.

How do we ensure the quality of this service?

We regularly ask for feedback from children and families about the service we provide.

What to do if you have a complaint?

If you have any complaints, comments or suggestions, please contact the  Service Manager Caroline Fitzgerald (, or Clinical Business Unit Managers Rachael Henson ( or Elizabeth Welch ( or on 020 7266 8840.

You can also contact the customer services team on or 0800 368 0412.


Can parents and young people buy this service as part of their SEND personal budget?


Local Offer Age Bands
Secondary (11-16 years)
Transitions to Adulthood (16+)
Early Years (0-4 years)
Primary (4-10 years)
Needs Level
SEN Provision Type

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