Skip to main content

Minford Gardens (Yarrow Housing)


Sign language interpreter available by arrangement
Dietary needs catered for
Sensory toy library available
Parents and young people can buy this service as part of their SEND personal budget
Sensory Play Opportunities
Communication aids, such as Makaton, are used
Suitable for an individual with vision impairment

We have skilled qualified and committed staff team will provide 24 hours quality support to four people with learning disabilities.

We promote community presence, personal choices and maintain the right and dignity of the individual. We offer a wide range of opportunities tailored to meet a person individual need.

We welcome input and support from the individual’s families and friends to assist in achieving their personalised dreams and wishes.

Minford Gardens was deregistered to supported living service on 7th April 2013. We offer a wide range of different services to people with varying levels of independence.  

The service falls under the organisation Domiciliary Care registration.

 



Who to contact

Contact Name
Ben Anyanwu
Contact Position
Manager
Telephone
 020 7603 1577
 020 8735 4600 - Yarrow Housing Ltd
E-mail
 ben.anyanwu@yarrowhousing.org.uk
Website
Yarrow Housing website

Where to go

Name
Minford Gardens
Address
London
Postcode
W14

Local Offer

Local Offer Record `
Who is this service available to?

The age group range 18+ and all  Male service

When is this service available?

24 hour support, inclusive of waking night staff.

How do you access this service?

Referrals can be made via H&F Learning Disability Team. All applications must be accompanied by an assessment of needs, stating the reasons for referral or application and specific services sought.


This will include a financial assessment, which will determine any local authority or health service funding to which the applicant may be entitled.


Each application is given careful consideration by the home manager, staff and Yarrows senior managers. A final decision is taken at a multi-disciplinary admissions meeting to which everyone involved in the application including the service user, carers and representatives are invited to attend. If agreement is reached to admit the service user, an initial action plan is drawn up to decide the next steps in the process. Introductory visits will commence for example coming to dinner or a sleepover.


 


 


 


 

How do we ensure the quality of this service?

We ensure the quality of our service by:



  • Providing personalised support based on the person’s choices, preferences and wishes

  • Making sure people have a say in how their service is run including holding regular service user meetings and engagement events at Central Office

  • Monitoring outcomes for people and checking these are being achieved

  • Checking through 6 monthly quality questionnaires that people are happy and satisfied with their service

  • Monitoring through 12 monthly quality questionnaires that carers, family members and  professionals are happy with the service

  • The outcomes of our quality assurance system are reported regularly to our Quality Committee and Board. People with learning disabilities are members of our Board and are influential in ensuring our service meets and exceeds Yarrow’s quality standards.

What to do if you have a complaint?

Yarrow has an easy read complaint procedure. We will give you a copy.


If you are not happy you can complain personally or in writing to the staff and manager of the service about your complaint. They will try to sort out your complaint as soon as possible. If you are still not happy you can tell or write to the Care Services Manager or the Director of Care & Support who will investigate your complaint and tell you what they will do to resolve the problem. 


When you make a complaint you can ask a family member, a friend or advocate to help you.

Can parents and young people buy this service as part of their SEND personal budget?

Yes

Local Offer Age Bands
Transitions to Adulthood (16+)
Needs Level
High
Low
SEN Provision Type
Specialist
Last Updated 16/09/2019

Share your feedback on this page

Please provide feedback on our website. Try to include any constructive suggestions for improvements and we will do our best to incorporate them.