Skip to main content

Special Educational Needs (SEN) Service

Last Updated 12/08/2019

The Special Educational Needs (SEN) Service co-ordinate statutory assessment processes for children and young people with special educational needs and/or disability aged 0-25 years. The role of the SEN service includes: 

  • the maintenance and review of Education, Health and Care Plans (EHCPs)
  • review and decision making of requests for EHC needs assessments 
  • co-ordination of Education, Health and Care assessment and planning linked to EHCPs 
  • co-ordination of EHCP annual reviews 
  • allocation of resources linked to EHCPs 


The SEN service aims to raise the achievement of young people with SEN by putting parents, children and young people at the heart of planning for outcomes. All service members aim to work in partnership with parents, teachers and other professionals. 


This service provides SEN Case Officers, who are the single point of contact for parents and/or young people during the Education, Health and Care assessment process. SEN Case Officers coordinate the multi-agency approach to EHC Assessment, the issuing of EHC Plans and the coordination of EHCP annual reviews, ensuring that parents are treated as equal partners in the assessment and planning process. 


The SEN Service works with parents to find a suitable educational place for a child / young person with an EHCP. The service ensures that children and young people's progress is monitored and reviewed. The service is also responsible for strategic planning of provision for children and young people with special educational needs, to ensure that, wherever possible, there is local provision for local children and young people. 

Who to contact

Contact Name
Julie Ely
Contact Position
Assistant Director of SEN
 020 7361 3311

Where to go

The Bi-borough SEN Casework and Commissioning Team
Royal Borough of Kensington & Chelsea
Kensington Town Hall
Hornton Street
W8 7NX

Other Details


Age Ranges
0-25 years

Local Offer

Local Offer Record `
Who is this service available to?

This service is available to children and young people with Special Educational Needs and/or Disabilities and their families in Kensington and Chelsea and Westminster City Council. The service is for children undergoing an education, health and care assessment or who have an education, health and care plan across the 0 – 25 age range.

A child or young person has SEND if they have a learning difficulty or disability which calls for special educational provision to be made for him or her.

A child of compulsory school age has a learning difficulty if he or she:

  • Has a significantly greater difficulty in learning than the majority of others of the same age or
  • Has a disability which prevents or hinders him or her from making use of facilities of a kind generally provided for others of the same age in mainstream schools or mainstream post 16 provision

A child of under compulsory school age has special educational needs if he or she is likely to fall within the definition above when he/she reaches compulsory school age or would do if special educational provision was not made for him/her.

The four broad categories of need as set out in the SEND Code of Practice 2015 form the basis for decision-making:

  • Speech, language and communication
  • Cognition and learning
  • Social, emotional and mental health
  • Physical, sensory medical
How do you access this service?

This service provides a phone-line giving general advice and guidance about Education, Health and Care assessments and planning. This service is available to anyone who is interested in the borough’s EHC assessment process.

Parents and children or young people access the SEN Service when either they or a professional who knows the child makes a request for an EHC assessment.

Children / young people and their parents can access support from an EHC Coordinator if and/or when an EHC assessment has been agreed.

Children and young people for whom an EHC assessment is likely to be agreed are those where:

  • Developmental progress is supported by a range of professionals, including one or more specialists
  • They have a person centred, outcome focussed SEN Support Plan in place to show how agencies including the child’s / young person's school have worked together to assess, plan and support the child’s / young person’s progress.

The local authority recognises that there is a wide spectrum of special educational needs which are frequently interrelated. While threshold guidelines have been set for each category of need, in decision-making reference may be made to more than one category of need.

In some exceptional circumstances, it may be possible for a combination of less severe special educational needs to have a cumulative effect on a child’s / young person's educational progress. A statutory EHC assessment will be considered if the cumulative effect may call for special provision which cannot reasonably be provided within the resources normally available in mainstream settings.

A request for an Education, Health and Care assessment for a child or young person aged 0-25 years and with special educational needs and/or disabilities can be made by:

  • The child’s parent
  • A young person aged 16-25 years
  • A person acting on behalf of a school or post 16 institution
  • Children and young people under 19 in youth custodial establishments have the right to request assessment for an EHC Plan.
How do we ensure the quality of this service?

The SEN Service monitors its performance against national standard Performance Indicators. Specifically, the borough monitors completion of EHC single Plans within the 20 week timescale for assessment (from September 2014). This annual performance data is sent to the Department for Education.

We monitor transitions each year to ensure they are processed for pupils transferring into primary school or between schools at secondary transfer by 15 February for school children and by 31 March for those transferring to further education.

We have set up a parents’ reference group. The group brings together representatives of local parent support groups to hold focused discussions and give constructive advice and support on the implementation of the Children’s and Families Act. The group ensures that the voices of local parents and children / young people are being heard.

Local Offer Age Bands
Secondary (11-16 years)
Transitions to Adulthood (16+)
Early Years (0-4 years)
Primary (4-10 years)

Share your feedback on this page

Please provide feedback on our website. Try to include any constructive suggestions for improvements and we will do our best to incorporate them.