Skip to main content

Carers Direct

Last Updated 15/08/2018


If you want to ask a question while browsing the Carers Direct web site, or you need help finding information, you can use the webchat service to talk to a Carers Direct adviser live online.
The web chat service is available between 9am and 8pm Monday to Friday, and from 11am to 4pm at weekends. The web chat service is closed on bank holidays.

This information includes assessments, benefits, direct payments, individual budgets, time off and maintaining, leaving or going back to work or education.

The Carers Direct helpline advisers can put you in touch with specialist national or local sources of help, including social care, healthcare and self-help networks and resources.

The helpline staff will tell you how to complain if anything goes wrong with any of the services you use, or put you in touch with your local authority or NHS services. 

Have videos, carer’s stories and lots of useful info for young carers



Who to contact

Telephone
 0300 123 1053
Website
Social Care and Support Guide
Notes

The helpline is open from 9am-8pm Monday to Friday, and from 11am-4pm at weekends. The helpline is closed on bank holidays.

Other Details

Share your feedback on this page

Please provide feedback on our website. Try to include any constructive suggestions for improvements and we will do our best to incorporate them.



Back to top