If you want to ask a question while browsing the Carers Direct web site, or you need help finding information, you can use the webchat service to talk to a Carers Direct adviser live online.
The web chat service is available between 9am and 8pm Monday to Friday, and from 11am to 4pm at weekends. The web chat service is closed on bank holidays.
The Carers Direct helpline advisers can put you in touch with specialist national or local sources of help, including social care, healthcare and self-help networks and resources.
The helpline staff will tell you how to complain if anything goes wrong with any of the services you use, or put you in touch with your local authority or NHS services.
Have videos, carer’s stories and lots of useful info for young carers