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Working Families Helpline

Service/Activity is free

The  telephone helpline is for parents, carers and their advisers. We are an independent charity offering free advice on employment rights for parents and carers and in-work benefits for families.

We advise on a range of topics affecting parents and carers at work. Some common examples are:

  • Pregnancy and Maternity Rights
  • Discrimination as a parent/carer
  • Adoption, Paternity and Shared Parental Leave
  • Flexible Working and Imposed change
  • Emergency and Parental Leave
  • In-work benefits and Tax Credits
  • Free childcare and help with childcare costs

Who to contact

 0300 012 0312 (Monday to Friday – 11am-2pm)
Working Families Helpline
Last Updated 17/11/2022

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