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Service/Activity is free (provided by XenZone) is a free online counselling and emotional well-being service for all young people in Kensington & Chelsea, Hammersmith & Fulham and Westminster aged 11-25. You can also view a short video about Kooth. 

Kooth is:

  • Safe, confidential, anonymous
  • Free at the point of need
  • Available through a smartphone, tablet or computer with a good internet connection


  • Open 7 days per week, 365 days a year, from 12pm until 10pm weekdays and from 6pm until 10pm on Saturday and Sundays.
  • Young people can access this service through self-referral anonymously by creating an account on the Kooth site.
  • Confidential, 1-2-1 instant messaging with Kooth’s team of qualified counsellors.

You can also view a short video about Kooth

  • Kooth Magazine (a hub full of creative pieces and personal experiences for peer to peer support) 
  • Kooth discussion forums to facilitate peer-led support and self-help articles (many written by service users). 
  • Counsellors, therapists and support workers provide guided, outcome-focused help for each individual.

Who to contact

Contact Name
Michael Stones
Contact Position
Integration & Participation Worker

Other Details


Free service


Age Ranges
ages 11-25
Referral required
Referral Details

This service has no referrals or waiting lists. Kooth provides unique out of office hours’ provision and is open 7 days per week, 365 days a year from noon until 10pm weekdays and from 6pm until 10pm on Saturday and Sundays, with reduced cover Christmas Day, New Year’s Eve, New Year’s day and Bank Holidays. Kooth provides added value with moderated, scheduled forums to facilitate peer led support and self-help articles (many written by service users) to provide self-help support.

Last Updated 19/04/2021

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