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Rainbow Children and Young People's Short Break Service (1:1 at home or in the Community)

Last Updated 17/04/2019

Dietary needs catered for
Toilet suitable for wheelchair users
Parents and young people can buy this service as part of their SEND personal budget
Sensory Play Opportunities
Outside Play Opportunities
Qualified first-aider on site
Service/Activity is chargeable
Sign language interpreter available by arrangement
Sensory room available
Sensory toy library available
A personal assistant can be arranged to give extra support for a child with additional needs
Changing room with changing bench and hoist
Communication aids, such as Makaton, are used
Baby changing facilities
Wheelchair accessibile venue
Suitable for an individual with hearing impairment
Changing room with changing bench
Suitable for an individual with vision impairment

This service offers individually tailored flexible packages of support and care in the form of short breaks to families with children and young people with disabilities within the community or in the family home; enabling children and young people to take part in an activity they enjoy and develop skills according to their EHC plan.

We are registered to provide personal care under the Care Quality Commission and have Domiciliary Care Registration.

As well as providing regular and ongoing support at home or in the community we also respond to short term emergencies such as unexpected hospital admissions and family crisis.

The staff work with the whole family to offer a service which maintains dignity and independence and respects wishes, aspirations and links to the child / young persons EHC plan.

All staff are experienced in and trained to understand and meet the needs of children with disabilities.



Who to contact

Contact Name
Anna Kalinowska
Contact Position
Nursery Manager
Telephone
 020 8968 2690
E-mail
 akalinowska@wspld.org
Social Media
Website
Visit the website for The Westminster Society

Where to go

Address
Rainbow Family Centre, 11
Bravington Road
London
Postcode
W9 3AB

Other Details

Availability

Age Ranges
0 to 18 years old

Local Offer

Local Offer Record `
Who is this service available to?

The age is from birth to 18 years

When is this service available?

The service is available 24 hours a day, 7 days a week, 365 days a year

How do you access this service?

Referrals are made following a Social Work assessment by the Westminster Disabled Children’s Team if they are funding the care package.


Parents can self refer and privately purchase support or use Direct payments.

How do we ensure the quality of this service?

The services is registered and inspected by the Care Quality Commission (CQC)  to ensure quality, safety and safeguarding standards are met. The service is monitored by WCC through comprehensive contractual monitoring arrangements to ensure that standards are being maintained and any complaints and compliments are fed back to ensure continuous improvement.. We are always seeking to listen to the families, children and young people who use our services to ensure that we are getting things right and that we are seeking to improve what we offer.


Training, supervision and appraisal systems are implemented for all staff. DBS, references, and safer recruitment practices are followed. Parents are involved in all recruitment.

What to do if you have a complaint?

Please advise the manager or leader in charge immediately if you have any concerns, complaints, suggestions for changes, or compliments.  You should be given an opportunity to talk to someone in charge and any immediate issues should be addressed as quickly as possible. Your details will be taken and your complaint will be investigated more fully by Chibwe Henry or the manager on duty and you should expect to receive a response within 7 days.


Written complaints can be sent by letter or email to the above contact details.


Should you not be happy with the response that you have received to your complaint you can contact 020 8968 2690 and ask to speak to Fran Smith the Head of Children Youth and Family services or to Shona Duncan the Director of Children, Youth and Family Services.

Can parents and young people buy this service as part of their SEND personal budget?

Families can purchase places directly from the service at a cost of £16.64 per hour. This price is confirmed until the end of September 2016 but is currently under review and is expected to increase from the 1st October 2016.

Local Offer Age Bands
Secondary (11-16 years)
Transitions to Adulthood (16+)
Early Years (0-4 years)
Primary (4-10 years)
Needs Level
High
Low
Medium
SEN Provision Type
Specialist

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