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Rainbow Children and Young People's Short Break Service (1:1 at home or in the Community)

Dietary needs catered for
Toilet suitable for wheelchair users
Parents and young people can buy this service as part of their SEND personal budget
Sensory Play Opportunities
Outside Play Opportunities
Qualified first-aider on site
Service/Activity is chargeable
Sign language interpreter available by arrangement
Sensory room available
Sensory toy library available
A personal assistant can be arranged to give extra support for a child with additional needs
Changing room with changing bench and hoist
Communication aids, such as Makaton, are used
Baby changing facilities
Wheelchair accessibile venue
Suitable for an individual with hearing impairment
Changing room with changing bench
Suitable for an individual with vision impairment

The Westminster Society Your learning Disability Network for London
Early Help, Portage, and Parental Counselling
Independent support for parents of children with Special Educational Needs and Disabilities

Advice, information and support at the earliest point of identified need

Our Early Help, Portage and Parental Counselling Service  provides information for parents on what services are available, helps parents navigate the Education, Health and Care Plan process and can act a point of contact for clinicians and social workers.

Portage is a home-visiting educational service for pre-school children with special needs and their families to enable children to reach their full potential and families to have a better quality of life.

Parental Counselling is provision of necessary knowledge, tools, guidance and emotional support for parents of preschool children with special needs, to protect and improve the family’s overall well-being. This service is provided as a joint venture between the University of Greenwich and The Westminster Society following BACP’s ethical guidelines.

We work with families to help develop a quality of life and experience, for themselves and their young children, in which they can learn together, play together, participate and be included in their community in their own right.

We aim to play a part in minimising the disabling barriers that confront young children and their families.  

We do free home visits, currently replaced by online sessions, to deliver Portage service to early years children (0-5 years old) with any delay, educational difficulty or disability. We support children with or without a diagnosis. We individualise support according to each child’s different needs, covering all the EYFS primary areas: Understanding and Responding to Challenging Behaviour, introducing Pictures Exchange Communication System (PECS) to non-verbal children, supporting children’s Cognition and Learning, supporting their Physical Development, enhancing Cognition and Learning. We see parents virtually offering free Counselling sessions to support them emotionally. The service is available to families living within the Bi-Borough of Westminster, Kensington and Chelsea.

The aim is to support the family as a whole and enable parents to gain a better understanding of their children’s special needs and to discover and adopt their unique approach to a functioning way of living a fulfilling family life.

Who to contact

Contact Name
Anna Kalinowska
Contact Position
Nursery Manager
 020 8968 2690
Social Media
Visit the website for The Westminster Society

Where to go

Rainbow Family Centre, 11
Bravington Road
W9 3AB

Other Details


Age Ranges
0 to 18 years old

Local Offer

Local Offer Record `
Who is this service available to?

The age is from birth to 18 years

When is this service available?

The service is available 24 hours a day, 7 days a week, 365 days a year

How do you access this service?

Referrals are made following a Social Work assessment by the Westminster Disabled Children’s Team if they are funding the care package.

Parents can self refer and privately purchase support or use Direct payments.

How do we ensure the quality of this service?

The services is registered and inspected by the Care Quality Commission (CQC)  to ensure quality, safety and safeguarding standards are met. The service is monitored by WCC through comprehensive contractual monitoring arrangements to ensure that standards are being maintained and any complaints and compliments are fed back to ensure continuous improvement.. We are always seeking to listen to the families, children and young people who use our services to ensure that we are getting things right and that we are seeking to improve what we offer.

Training, supervision and appraisal systems are implemented for all staff. DBS, references, and safer recruitment practices are followed. Parents are involved in all recruitment.

What to do if you have a complaint?

Please advise the manager or leader in charge immediately if you have any concerns, complaints, suggestions for changes, or compliments.  You should be given an opportunity to talk to someone in charge and any immediate issues should be addressed as quickly as possible. Your details will be taken and your complaint will be investigated more fully by Chibwe Henry or the manager on duty and you should expect to receive a response within 7 days.

Written complaints can be sent by letter or email to the above contact details.

Should you not be happy with the response that you have received to your complaint you can contact 020 8968 2690 and ask to speak to Fran Smith the Head of Children Youth and Family services or to Shona Duncan the Director of Children, Youth and Family Services.

Can parents and young people buy this service as part of their SEND personal budget?

Families can purchase places directly from the service at a cost of £16.64 per hour. This price is confirmed until the end of September 2016 but is currently under review and is expected to increase from the 1st October 2016.

Local Offer Age Bands
Secondary (11-16 years)
Transitions to Adulthood (16+)
Early Years (0-4 years)
Primary (4-10 years)
Needs Level
SEN Provision Type
Last Updated 12/01/2021

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