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Central London Community Healthcare - Kensington and Chelsea



We provide community health services to more than two million people across eleven London boroughs and Hertfordshire.

Every day, our professionals provide high-quality healthcare in people's homes and local clinics, helping them to:

  • stay well

  • manage their own health with the right support

  • avoid unnecessary trips to, or long stays in, hospital.

We support our patients at every stage of their lives, providing health visiting for new-born babies through to community nursing, stroke rehabilitation and palliative care for people towards the end of their lives.

Our vision: deliver great care closer to home.

Our mission: working together to give children a better start and adults greater independence.



Who to contact

Telephone
 020 7798 1300
E-mail
 PALS clchpals@nhs.net
Social Media
Website
Central London Healthcare Service Kensington and Chelsea

Where to go

Name
Head Office
Address
Ground Floor 15
Marylebone Road
London
Postcode
NW1 5JD

Other Details

Availability

Age Ranges
Adults

Local Offer

Local Offer Record `
Who is this service available to?

Services are available to individuals either in need of urgent inpatient treatment that are registered and resident in Kensington and Chelsea or Westminster. For psychological therapies/outpatient treatment, it is available for people who are registered with Kensington and Chelsea general practitioner.

How do you access this service?

There are different referral pathways for mental health services, which are mostly available via referral from your GP, who will assess what service you need. Individuals who think that they are in a mental health crisis can go to their GP or to the Assessment and Brief Treatment Team at St Charles Hospital.

How do we ensure the quality of this service?

St Charles Hospital is inspected by the Care Quality Commission against a set of national indicators that include:



  • Treating people with respect and involving them in their care

  • Providing care, treatment and support that meets people’s needs

  • Caring for people safely and protecting them from harm

  • Staffing

  • Quality and suitability of management There are also a range of routes whereby peoples experience of services is fed back to the service providers and commissioners.

Last Updated 16/01/2017

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